Cash in the bank

Cash in the bank

Having cash in the bank doesn’t mean your business is making money. I’ve worked with many business owners who closely manage their cash flow and bank account balances. That’s great. I do the same thing both for my personal and business accounts....
Culture Matters

Culture Matters

I recently received an email from a new vendor telling me they were going to miss an appointment. I couldn’t have been happier. Not the usual response, is it? The vendor was making a schedule change for all clients due to weather conditions. They informed me of...
Owning versus Mastering Your Tools

Owning versus Mastering Your Tools

There is a huge difference between possessing and being able to use tools effectively. One of my friends bought a new set of golf clubs. This is nothing new – he does that every couple of years. It prompted a mutual friend to sarcastically comment, “you have the best...
Fractional COOs and Swiss Army Knives

Fractional COOs and Swiss Army Knives

Fractional COOs are the Swiss Army knives of the fractional executive world. “Operations” means different things to everyone and each industry. Because every client has different needs, we must have lots of tools at our disposal. We also have to be...