SERVICES
Whether you need to implement changes quickly or over time, or if you need on-going coaching or a short-term project, we offer fractional COO services in a model that works for you.
We bring a wealth of real-world business experience to our clients.
A sample of some of the ways we support our clients:
Strategic planning
Contingency planning
Forecasting and modeling
Process development and improvement
Key Performance Indicator creation
Project management
Operations assessment
Quarterly review
Coaching and advisory services
Our services are structured based on your unique needs.
We help most clients using one of the following models:
Executives need the freedom to confidentially work through issues they face in their businesses and get an outside perspective or recommendations from executives with experience in a multitude of businesses and industries.
We have scheduled calls on a recurring basis with you to discuss strategic and operational challenges, and we help develop and implement recommendations to help you reach your goals and solve problems.
You have key initiatives that are vital to the success of your business.
We provide project leadership and management when you need additional bandwidth or expertise to get them across the goal line.
Projects have defined deliverables and span a few weeks to a few months in duration.
As you grow, you will have a need for experienced operations leadership.
We bridge the gap as a part-time executive from when you first recognize the need until you are ready hire a full-time COO (or Integrator for companies using EOS©).
Our COOs provide guidance and leadership when you undertake significant initiatives including acquisitions and exit planning or experience a change in leadership.
OPG focuses on small professional services businesses with 10 – 100 employees.
Virtual COO services are available across the US.
Fractional Integrator services are available for companies using EOS.
Companies are always changing as they grow and respond to their customers. Over time, certain aspects of the business may become inefficient, overlooked, or out of date. When you’ve reached that point, it is time for an operations assessment. Our Opal Assessment is often the starting point for engaging with clients to craft a customized solution around your needs.
The goal of your operations should be to extract value from every resource you invest in the organization. Our operations assessment helps you determine where you can make improvements.
Our assessment is completed with the leadership team and OPG. During the assessment, we will apply the Operations Hierarchy to all seven essential functions common to every business:
Strategy takes your company’s DNA – your vision and your values – and creates a pathway to success in your market space.
Structure allow you to measure performance, protect against the unforeseen, and stay compliant with rules and regulations. It’s the framework to align your Operations with your Strategy.
Process focuses on how you deliver your products and services and ensures you are doing so effectively and using best practices.