by Kevin | Feb 6, 2024 | change, Leadership, Process, Strategy, Structure
Some part of your business isn’t working. The hard part is identifying where the problem lies. You may know that your products may need to be refreshed, or that you need to invest in new software to support critical functions. Sometimes the problem is more elusive. ...
by Kevin | Feb 6, 2024 | KPI, Metrics, Structure
When many people hear the word “structure” in a business sense, they immediately think about the organizational structure or the org chart. That’s an important element of structure, but it is not the only one by far. In the Operations hierarchy,...