Thoughts on strategy and operations from a Fractional COO
A lack of organizational clarity may be the root of many of the issues you face. Without organizational clarity, you have no accountability. Team members don’t know what is expected. They don’t know how their performance will be judged. They don’t know what the...
According to a Gallup report, only 34% of US employees are actively engaged in their jobs. Gallup defines "engaged" as "involved in, enthusiastic about and committed to their work and workplace." What about the other 66%? 13% are "actively disengaged," and a...
We all know what Return on Investments, or Equity, or Assets are but they may not tell the full story. You need to get all you can from all your resources. What is your Return on Resources? Return on Resources??? You started and built your business on an idea, and...
Let me clarify -- wrong for YOUR business. Your strategy should be as unique as you are. If you can delete just a few key words and your plan is unidentifiable as yours, it may not be the strategy you need. Strategy doesn't begin with deciding what steps you will...
Process is the most basic element of operations. In a nutshell, it is how you deliver your products or services. You probably have several processes that define the steps your teams perform the essential tasks that produce revenue and drive customer satisfaction....
Employees long to be part of a healthy organization. Business owners and executives reduce wasted effort and lost time by creating environments where their employees can perform their best. There are two aspects to a healthy business: organizational health and...
Then let’s hop on a call and see if System & Soul is right for you.