by Kevin | Feb 6, 2024 | Fractional COO, Growth, Uncategorized, Vision
Business owners can be idea machines. Your business started as an idea, and ideas keep the business fresh and relevant. By themselves don’t accomplish anything unless you turn ideas into reality. Unless you can accomplish something by the stroke of a pen, you have...
by Kevin | Feb 6, 2024 | Culture, Customer Service, Fractional COO
Recently, I had two very different experiences with customer service that proved to be a master class in how to deal with customers. Both situations concerned lost packages, and I spoke with the shipper rather than the company selling the product. The difference was...
by Kevin | Feb 6, 2024 | Fractional COO, recruiting, remote work, work from home
Location, location, location. That has been the mantra of real estate for years. Many employers, especially smaller businesses, also counted on location as a selling point. Unless you were willing to move, people typically looked for jobs locally. Location may...
by Kevin | Feb 6, 2024 | Fractional COO, Leadership, Time
Do you feel stuck? On one hand, you’ve been “all in” on building your business for a long time. You need time to do those things that only you can do, or you need to devote time to family or passions outside the business. You can’t continue to...
by Kevin | Feb 6, 2024 | Uncategorized
Do you have an idea that people think won’t work? Maybe it is like Charlie Brown’s little Christmas tree and others just don’t have the vision you do. Kinda what like Charles Schulz was up against… A Charlie Brown Christmas may be one of the...
