by Kevin | Feb 6, 2024 | Accountability, Culture, Fractional COO, Leadership
It is not unusual for business owners to tell me they want more accountability in their organizations. My first question for them is usually something like “what’s keeping you from holding people accountable?” I know it is easier said than done. Driving...
by Kevin | Feb 6, 2024 | KPI, Metrics, Structure
When many people hear the word “structure” in a business sense, they immediately think about the organizational structure or the org chart. That’s an important element of structure, but it is not the only one by far. In the Operations hierarchy,...
