by Kevin | Feb 6, 2024 | Culture, Fractional COO, Integrator
I recently received an email from a new vendor telling me they were going to miss an appointment. I couldn’t have been happier. Not the usual response, is it? The vendor was making a schedule change for all clients due to weather conditions. They informed me of...
by Kevin | Feb 6, 2024 | Accountability, Fractional COO, Leadership, Success
On a Saturday morning walk, I witnessed something so common we ignore the lessons it teaches – a tennis match. On the face of it, it was nothing extraordinary. Three matches, three courts, and twelve players. No umpire, no coach, no scoreboard, and no announcer. ...
by Kevin | Feb 6, 2024 | Culture, Fractional COO, Organizational Health, Success
Do you trust your employees? A better question is whether they trust you. High-performing teams require trust at all levels of the organization. A lack of trust limits innovation and collaboration. It keeps good ideas, good processes, and good people from becoming...