Lessons from sports

Lessons from sports

We learn a lot as kids that we forget or ignore when it comes to our jobs and businesses. Watching a youth baseball game this weekend, I saw a team of nine year old kids model how we can be better at work.  What lessons from sports can we apply to running a business?...
Let’s talk about Process

Let’s talk about Process

Process is the most basic element of operations.  In a nutshell, it is how you deliver your products or services.  You probably have several processes that define the steps your teams perform the essential tasks that produce revenue and drive customer satisfaction....