by Cary Matthews | Feb 6, 2024 | Culture, Fractional COO, Success
We learn a lot as kids that we forget or ignore when it comes to our jobs and businesses. Watching a youth baseball game this weekend, I saw a team of nine year old kids model how we can be better at work. What lessons from sports can we apply to running a business?...
by Kevin | Feb 6, 2024 | Accountability, Culture, Fractional COO, KPI, Leadership, Operational Health
A lack of organizational clarity may be the root of many of the issues you face. Without organizational clarity, you have no accountability. Team members don’t know what is expected. They don’t know how their performance will be judged. They don’t know what the...
by Kevin | Feb 6, 2024 | Accountability, Culture, Fractional COO, Leadership, Organizational Health
Do you wish you had more accountability in your organization? Business owners commonly express the need for more accountability when talking about their challenges. I have found leaders actually mistake other issues for a lack of accountability. Leaders build...
by Kevin | Feb 6, 2024 | Operational Health, Process
Process is the most basic element of operations. In a nutshell, it is how you deliver your products or services. You probably have several processes that define the steps your teams perform the essential tasks that produce revenue and drive customer satisfaction....