Tag Archive for: change

Management and culture make a difference

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If you don’t believe that management and culture make a difference in your company’s success, you are wrong.  Let me give you an example from Toyota that I learned about from a recent podcast.

When Toyota was making their first moves to manufacturing in the US, they teamed up with GM. They formed NUMMI and needed a manufacturing facility. The choose the old GM Freemont plant, considered the worst workforce in the US automobile industry.

Before NUMMI, GM’s Freemont facility was in disarray. Quality was terrible, there were serious personnel problems, and chaos reigned. Workers even intentionally sabotaged the vehicles they worked on. The factory was ultimately shut down.

NUMMI re-hired most of the Freemont workers but made changes – BIG changes.

Seniority rules changed.

They focused on teamwork – the same uniforms for everyone and cafeterias served all levels of employees.

Emphasis on quantity changed to quality, and stopping the assembly line to correct an error became the right action.

Training, continual improvement, and consensus decision making became the norm.

In two years, Freemont’s production was as efficient at Toyota’s Japanese plants, and quality as measured by the number of defects was similar to Japan’s as well. All that was done with with what was once the worse workforce in the industry.

The lesson here? Culture and valuing the right things matter. How management leads the company is important. Leaders make a difference.  Good leadership turned an entire manufacturing plant around by changing the style of management and culture.

If you have trouble with your team, have you thought about how the company’s management team may be contributing to the problem?  We can help you.  Contact us at https://www.linkedin.com/in/cmatt/ or use the CONTACT US page.

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Act now

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The hill was more than I bargained for.  It was a struggle and I should have realized earlier that is was time to act now.

I had all kinds of excuses: the weather was bad.  I didn’t have time.  It could wait another day.  I had other plans.

No, I wasn’t hiking up a steep section of trail or riding my mountain bike up a hill.  I was mowing my yard. If you have ever used a manual reel mower in a bermudagrass lawn, you know what I am talking about.

You can’t put off cutting the grass or the work required to cut it goes up exponentially.  The grass grows taller and thicker every day.  It is much easier to stay on top of it before it gets out of control.

The issues we face in business or life are the same.  Avoid, ignoring, or putting off the issue rarely makes it easier to deal or go away.  Usually it just makes it harder to deal with later.

For example, an employee who isn’t a good fit isn’t going to just change.  They will create friction with others on the team or not produce the results you want.  You either must intervene through giving feedback, or you have to remove them from the team or the company.

And while you wait to take action, the damage they cause continues to mount.  Bad attitudes become contagious.  People leave to find

Decisions and actions about upgrading your infrastructure, replacing your software, adding or removing products and services you offer are no different.  And you aren’t going to magically get in better shape physically or strengthen relationships with inaction.

If you need to make a change or address a problem, act now.  Don’t let it become a bigger challenge than it has to be.

OPG can help you assess your situation and walk with you as you take action. You can reach out to us here CONTACT US or connect with us on https://www.linkedin.com/in/cmatt/

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Facing change

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Sometimes you initiate change, and sometimes it is forced on you.  Regardless of how you got there, you must deal with it.  Facing change isn’t always easy or wanted.

Key employees leave.  New technology disrupts the market.  Your exit strategy or timeline changes.  Maybe your business has grown beyond your capacity to manage it all effectively.

As a business grows, business owners eventually come to a point where they need a leadership team to share the load.  Depending on the where the company is, hiring full-time executives may not be needed or even financially realistic.  The decision to expand the leadership time is a change you initiate.

The sudden loss of a key leader is but one change that is forced on you.  You must decide how to re-organize the workload and responsibilities or to find and replace that leader.

In all these situations, a fractional COO can step in.  They can be a part-time resource to bridge the gap until you are ready and need a full-time executive.  They can also help define the COO role so you can find the right candidate.  Whether you need someone for a few hours per week or several days per week, you can keep the business moving forward.

Opal Partners offers COO Bridge as a way to help businesses bridge the gap when they need to add to their leadership team but aren’t ready for a full-time resource.

If your business is facing change and a fractional COO can help you, CONTACT US  or find us at https://www.linkedin.com/in/cmatt/.

 

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What season are you in?

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“To everything there is a season…”

The writer of Ecclesiastes first recorded this timeless truth which was later popularized in music by The Byrds in the Pete Seeger song Turn! Turn! Turn!

The words remind us that the world is in constant change and that seasons come and go only to be repeated again.  Each one of us – and every business – will face changes as we go through life.  Nothing is constant or static, and nothing we can do will change that reality.

That means we and our businesses must adapt.  We must recognize when seasons are changing, when conditions indicate that we need to re-evaluate, adapt, and change.

a time to plant and a time to uproot… a time to tear down and a time to build… a time to keep and a time to throw away.

The words tell us there is “a time to plant and a time to uproot… a time to tear down and a time to build… a time to keep and a time to throw away.”

What can we do with these words of wisdom?

Individually, we will endure change.  We must embrace it and recognize that it is a simple fact of life.  We have the power to choose how we respond to change and use it to foster our personal growth.

For businesses, it means there is a time to plan and plant seeds for future growth.  This may mean expanding your business with new locations, adding new products or services, or growing your team.  By extension, there will be a season in which you will reap the rewards of these actions and efforts.

Conversely, there will come a time when these things no longer provide the results you want.  A product will eventually be replaced by something newer, better, or cheaper.  Old ways of doing things will give way to newer ones.  The market will change and certain things will no longer be viable or needed.  When these things happen – and they will – a leader must recognize that a new season is approaching and make tough, even painful, decisions.

You may be facing a new season right now.  If so, do you recognize it, and are you willing to make the changes you need?

OPG can help you with the changes your business faces.  CONTACT US  or connect with us at https://linkedin.com/in/cmatt.

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