by Cary Matthews | Apr 23, 2024 | Culture, Leadership, Strategic Planning
Whether you mean to or not, you are constantly communicating to your employees. You must be intentional about the messages they receive. I learned this from dogs and children, and our grown-up employees are just as observant. My dog observes what I do and modifies his...
by Cary Matthews | Feb 6, 2024 | Culture, Fractional COO, Success
We learn a lot as kids that we forget or ignore when it comes to our jobs and businesses. Watching a youth baseball game this weekend, I saw a team of nine year old kids model how we can be better at work. What lessons from sports can we apply to running a business?...
by Kevin | Feb 6, 2024 | Accountability, change, Culture, Fractional COO, Leadership, Organizational Health
If you don’t believe that management and culture make a difference in your company’s success, you are wrong. Let me give you an example from Toyota that I learned about from a recent podcast. When Toyota was making their first moves to manufacturing in the US, they...
by Kevin | Feb 6, 2024 | Culture, Fractional COO, Integrator
I recently received an email from a new vendor telling me they were going to miss an appointment. I couldn’t have been happier. Not the usual response, is it? The vendor was making a schedule change for all clients due to weather conditions. They informed me of...
by Kevin | Feb 6, 2024 | Accountability, autonomy, Culture, Fractional COO
As a kid I learned about balance. I once made Kool-Aid without putting any sugar in it. Add the mix to water and stir. The results were not good. The reason is the ingredients weren’t in the proper proportion or were missing altogether. Companies without balance...